Product Guide

WhatsApp Template Variables Explained: Positional {{1}} vs Named {{name}}

WhatsApp templates support two variable styles. Here's the difference.

A WhatsApp template becomes genuinely useful once it can personalize each message.

Positional variables

Example: Hi {{1}}, your order {{2}} has been confirmed. Simple, but easy to lose track of which number maps to what.

Named variables

Example: Hi {{name}}, your order {{order_id}} is ready. Self-documenting.

Which to use

For 3+ variables, or team-edited templates, named variables prevent mistakes.

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