15 WhatsApp Greeting Message Templates for Indian Small Businesses (By Industry)
The first message a lead gets sets the tone for everything after. Here are 15 ready-to-use WhatsApp greeting templates, organized by industry.

A WhatsApp greeting message is the first thing a lead sees from your business. A generic "Hi, thanks for messaging us" wastes that moment. Here are 15 templates by industry that do more with it.
Salons and spas
- "Hi! Thanks for reaching out to {salon name}. Are you looking to book a service, or do you have a question about pricing first?"
- "Welcome back! Looking for your usual service, or want to try something new this time?"
Clinics and healthcare
- "Thanks for messaging {clinic name}. Could you share which doctor or department you'd like to consult?"
- "Hi, thanks for your enquiry. Is this for a new appointment or a follow-up visit?"
Coaching institutes
- "Thanks for your interest in {institute name}! Which course or class are you enquiring about?"
- "Hi! I'd love to help you find the right batch, are you looking for weekday or weekend timings?"
Pharmacies
- "Thanks for reaching out to {pharmacy name}. Let me know what you're looking for and I'll check availability right away."
- "Hi! Need a refill on a previous order, or something new today?"
Gyms and fitness studios
- "Thanks for messaging {gym name}! Would you like details on membership pricing, or a trial class first?"
- "Hi! Looking to join, or do you have a question about our programs?"
Real estate
- "Thanks for your interest in {listing}! Could you share your budget range and preferred location?"
- "Hi! Would you like to schedule a site visit, or do you have questions first?"
Retail and eCommerce
- "Thanks for reaching out to {store name}! Let me know what you're looking for and I'll help you find it."
- "Thanks for your message! Could you share the product name or link so I can help you faster?"
- "Welcome back! Anything specific you're after today?"
Why the greeting is only the start
A good greeting keeps a lead engaged for the next few minutes. What happens after determines whether that lead actually becomes a customer. HeyGrowfy's AI Sales Employee, Growfy, handles both.
Learn more at heygrowfy.com (link this text to https://www.heygrowfy.com).
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