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Retention Is 5x Cheaper Than Acquisition, So Why Do Retail Stores Ignore It?

Retention is widely known to be cheaper than acquisition. Most retail stores still spend almost all their effort on the latter.

Acquisition feels active, an ad, a promotion. Retention feels passive, because there's no obvious action tied to it.

Nobody notices a customer not coming back the way they notice a slow week of walk-ins.

Making retention automatic

Growfy handles consistent WhatsApp follow-up automatically.

New posts, when they land

Practical WhatsApp and AI playbooks for small businesses. No more than a couple of emails a month, and nothing you did not ask for.