Product Guide

Naming Your WhatsApp Templates the Right Way

WhatsApp template names are lowercase with underscores only, a small rule that becomes a real organizational problem if ignored.

WhatsApp requires template names to be lowercase with underscores only (no spaces, no capital letters) — a strict but minor rule on its own. The bigger issue is that as template libraries grow, poor naming becomes a real organizational problem.

What good naming looks like

  • Bad: template1, promo, test_new
  • Good: order_confirmation, closing_discount_offer, account_registration_reminder_01

A simple naming convention

Structure names as [purpose]_[detail]_[version if needed] — this makes a template library scannable at a glance, months later, by anyone on the team, not just whoever created it.

Why this matters more than it seems

A business running dozens of templates across segments and categories without a naming convention ends up duplicating templates, forgetting which one converts best, or accidentally using an outdated version. Good naming is a small habit that prevents a real mess later.

HeyGrowfy's Templates dashboard displays category and approval status alongside each name, making even a large template library easy to navigate. Learn more at heygrowfy.com (link this text to https://www.heygrowfy.com).

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